What our clients have to say about their experience at Resolution Physiotherapy & IMS.

Our clients' belief in our clinic and the high quality of treatment we provide is so important to us and drives us to be the best Physiotherapists we can be.  Thank you.

We first met Mandi at a professional event after we relocated to Barrie many years ago and were immediately smitten with her level of passion and knowledge of the body and its workings and how Gunn IMS and physiotherapy can maximize the body’s wellness and healing. My husband and I are general dentists and worked closely with Mandi to best serve our temporomandibular joint dysfunction patients until our retirement.
When I sustained a spinal injury while out of country a few years ago, Mandi was one of the first people I considered to become part of my recovery team.
I can honestly say that Mandi’s expertise guided me on my path to recovery, when a wheel chair seemed like my only option. She and her team worked tirelessly with me to regain my mobility and independence. Jenny always assured I had follow up appointments, and Mandi helped me set personal goals and tweaked my system as it required over the years to help minimize my discomfort and roadblocks.
We are incredibly grateful for all Mandi and her highly skilled team have done for us and our patients over the years!!
— Dr. Alice Jackes
Resolution Therapy has become one of my first line, favorite physiotherapy clinics to send my patients to for neuropathic pain. I am particularily impressed by the effectiveness of IMS and its integration into the total physiotherapy program. It seems to speed the progress of rehabilitation and recovery in my chronic pain patients. The staff have always shown great dedication in their quest to improve my patients function and lessen their pain. I would not hesitate to recommend them to anyone!
— Dr. Doug Howard, MD CCFP (em) dAAPM
I have been referring patients to Resolution Physiotherapy since their opening the summer of 2010. I have received plenty of positive feedback from my patients, many of which had tried other therapies with limited success. They have been especially enthusiastic about Intramuscular Stimulation Accupuncture regarding the speed and effectiveness of results.
— Dr. Alain Sacksen, MD
After dealing with several other physiotherapists with no results. Resolutions has proven to me that they are committed to get you on the road for better health. I was in a great deal of pain before coming there and now my pain is near a zero. Resolutions have given me tools and really address where the problem issues lies. I am very grateful to have their service. A heart filled thank you!!!
— Pauline
I was attending another clinic and they could not figure out my issue, So i had heard about this place called Resolution, within a couple of weeks of attending here, they had identified the problem and corrected my issue. i recommend to everyone that this is the place to go
— Greg
I am from Huntsville and am soooooo thankful to have found Resolution through Barrie friends and I FINALLY feel like living life normally after my physio appointments once a month.These appointments with Jeanine keep me moving well for my age (81) and almost pain-free.I do have some flair ups.Resolution is a happy place to visit and everyone of the staff is happy and helpful.many thanks to Jeanine and staff for a relaxing visit.
— Carol
I was having difficulty walking let alone being involved in my favorite sports. Resolution has given me the understanding, skills and treatment addressing the root cause of my limitations. I am once again enjoying an ative lifestyle thanks to their expertise. I am so grateful, thank you Resolution!
— Leila
I started going after to hopefully resolve an ailment in my wrist. Chris was able to quickly identify the problem and also solve what I thought was an unrelated back issue due to a fall from the week before.
— Jonathon
Anthony is always helpful, encouraging and willing to listen. He is available in between appointments if necessary.
— Edward
I have seen physiotherapists my entire life for a variety of reasons due primarily to sports related injuries. Mandi truly is an AMAZING therapist. She is a master at problem solving and makes sure she does everything she can to help you recover and get back to Sport as soon as possible. She goes out of her way to help. I just love her.
— Michelle
The professional staff at resolution has been instrumental in allowing me to recover from my car accident. Not only do they take care of you physically they help you mentally as you work through your recovery. You can truly tell that they care about you as a person.
— Jeff
After a knee injury 28 years ago & arthritis, I now have full mobility in my knee again!
— Linda
I have been going to Resolution for about a year now. I am starting to see the results from the treatments Anthony has been providing. He’s also been very helpful in providing me with stretching exercises at home and at the gym in order to help my condition. I have and will continue to refer friends to Resolution. Plus Jenny and other staff are always friendly and helpful as well.
— Anne
I came to Resolution about 9 years ago as a client. I had nerve damage in my shoulder/arm. After several treatments I was able to raise my arm above my head. I continued for about 8 months and have never looked back. The IMS was amazing. It was literally night and day. I cannot thank Mandi and her team enough for hiw they helped me to recover. I was so thrilled with the treatment and the clinic, that I actually joined them in the front office. I have not looked back since. I would recommend everyone to at least try the IMS before giving into pills or surgery
— Jenny (our incredibly talented front office manager!)
I had an old shoulder injury many years ago which keeps flaring up. Anthony has taken the time to work with me to resolve the cronic discomfort. His “bed side manner” is second to none. He is extremely professional and interacts with me on a personal level.
— Mark
From the friendly hello at the front desk to the steady hands of Jeanine, every visit to Resolution results in a positive outcome for my physical, and mental well-being
— Julie
Jeannine is the best! Regardless of what ailment I may present to her, she is able to VERY QUICKLY identify the root cause and determine the appropriate therapy. I understand it takes time for the body to heal, but I honestly can’t imagine I would have been able to get past many of my issues without Jenn’s thorough and professional approach. Additionally, she is absolutely lovely - kind, empathetic and does things to distract me from the pain, which I am very grateful for. Her demeanor and competency make her a standout in her field!
— Cora
I came to Resolution with a back injury from over 10 years ago and although I went to a great chiropractor prior to that and she took me as far as I could go with chiropractic she recommended physio. Since seeing Janine at Resolution my lower and upper back problems have become much better to the point where I can do activities that I haven’t done since the original injury such as canoeing, camping, gardening and so much more. We are still working on my range of motion etc. But Resolution and Janine have afforded me a quality of life I have not had in a decade and I can even touch my toes! Thank you Resolution and Janine.
— Kim
I have been seeing Mandi for many years. She was the only one who was able to relieve my neck pain with IMS. Recently, I had a total knee replacement and I give all of the credit for my quick recovery to Mandi. Her work on my knee prior to the surgery made the physio and exercise program much easier for me to handle. I was quickly able to bend and straighten my knee and soon could walk normally. Mandi encourages results, but at the same time makes you want to reach that goal. She always has a positive attitude. I have recommended Resolution Physio and especially Mandi to many. I also make the drive from Toronto just to go to Resolution.
— Joan
Resolution changed my life. I suffered from migraines for over 40yrs and many medical professionals claiming they could help me but to no avail. On the first visit to Resolution it was instant relief as I had a migraine that day which was pretty well the norm for me. I no longer miss work or cancel social events due to migraines. I am so glad Dr. Belau referred me to Resolution.
— Suzanne
Highly recommend Resolution! Jeanine has treated me for over a year for shoulder injuries. She is very professional, helpful and I have experienced great results.
— Lisa
I was very pleased with services I received at this clinic. They took the time to conduct a complete evaluation and medical record review. They also provided a very detailed explanation of the mechanics of my condition using excellent visual aids and developed an excellent treatment plan for dealing with my issue. Chris the physiotherapist was very knowledgeable and provided great treatments and advice.
— Richard
Mandi provides creative treatment strategies in her methods for treating my neck condition. She always listens to patient feedback and provides treatment accordingly without time constraints. Thanks Mandi for all of your care.
— Miriam
I have worked with many physiotherapists over more than 30 years as a professional and as a client and I can honestly say Mandi Hayes is the best of the best! She is not only extremely knowledgeable and experienced but she cares about getting you better. She loves a challenge. She is always positive, encouraging and professional, as her whole clinic and staff. I’m extremely impressed with Mandi, her team and Resolution Physio and highly recommend them.
— Cindy
Beata was fantastic!! She took the time to listen to me and to identify a treatment plan to help me in both the short term and to ensure I am stronger and healthier in the future. I cannot thank Beata enough for her professionalism and kindness!!
— Suzanne
For 9 years Carolyn Smith and Jeanine Ryan have kept me walking. Love them both
— Peter
Thought my care was very professional and extremely helpful
— Brenda
Can’t find an easy to summarize my experience other then say he is amazing and tell all my friends the same. (About Resolution PT Anthony Giogianni)
— Mary
I can’t thank Jennifer Duke enough for the excellent work on my bicep. Prior to going to Jennifer I had limited motion and a nagging ache in my arm. I know enjoy full motion, I am regaining strength in the arm and I am very grateful for the knowledge and skill in helping me recover from a bicep tear.
— Margaret
We can’t say enough good things about Resolution! They work together as a health team, they listen to their clients and work with their needs and lifestyles, and the results are both instantaneous and long term because of the myriad of techniques that they utilize.
— Anne
Mandi at Resolution Physiotherapy & IMS Clinic was able to alleviate my knee and back problems that were 25 years in the making. After multiple knee surgeries and years of back problems, I never thought anyone would tell me they could help me improve my mobility in any concrete, long-term way. Instead of treating my symptoms, Mandi has found and addressed the root cause of my pain and restricted movement through her creative problem-solving approach and innovative methods. If I hadn’t experienced her methods and felt the profound changes myself, I would not have believed it possible to feel the kind of improvements I have.
— Paulette
Last April I experienced extreme pain from a herniated disc that caused sciatic pain down my right leg with numbness in my calf. Not even the strongest pain meds dulled this pain. Mandi was recommended to me by a colleague at work who had had the same diagnosis earlier that year ... As a nurse I was aware of anatomy and physiology and had had physiotherapy in the past but had never heard of IMS. I have never met a physiotherapist who is as skilled and experienced as Mandi. Mandi explained everything that was happening to my body, and what it would take for a full recovery. I had weekly, then biweekly sessions of IMS, as well as exercises that Mandi taught me. I am pain free now and the exercises are a regular part of every day to keep me healthy. I see Mandi only occasionally as needed now. I do not hesitate to recommend Resolution Physiotherapy & IMS to anyone I meet, friends, family or patients who suffers from chronic pain or injuries! I can’t thank you enough Mandi, for helping me get my back pain resolved!!
— Maggie
Two years ago I had a back operation for my herniated discs. My surgery was a success as I had less pain but it was not gone completely. I returned to work but was unable to sit for much more than an hour without suffering discomfort. My love for running was put on hold months before the surgery and appeared to not be returning in the future. I then meet Mandi Hayes. She treated me with IMS and after 3 or 4 treatments my pain was significantly better! She then started intense manual therapy in combination with IMS and I was then able to sit without pain! I was even able to start running again! Before I started treatment with Mandi I was coming to terms with the fact that I may always have pain and that my life was going to be different because of it. Mandi is committed to making her patients better and because of her expertise, I have my life back!
— Kristin
My name is Joe, and I’m 41 years old. I have a physically challenging job and participate in sports year round. I had the good fortune of being referred to Resolution Physiotherapy & IMS Clinic. The results I achieved far exceeded my expectations. The clinic has a very positive atmosphere which helps in the healing process.
— Joe
I just want to say that Mandi Hayes has physically and mentally helped me in my recovering for endless years of pain, as she has also help my daughter get back up on her feet again to play OBA basketball. She is a dedicated, caring, knowledgeable, person that has given me hope to the future. Her staff makes you feel very welcome and gives you those extra customer service that is so hard to find these days. They all go above and beyond what you would get anywhere else. But most of all, they treat my condition that I can live to my fullest. I have been to handfuls of doctor’s and specialist, but lucked out when Dr Howard, another amazing specialist referred me to Mandi Hayes. IMS has been one of few things that have helped me over the years!! I would and do recommend Resolution Physiotherapy & IMS Clinic to everyone!! Thanks Mandi!! A+++++++++++++++.
— Gayle
Mandi Hayes changed my life. For too many years to count (approximately 20), I suffered greatly from fibromyalgia along with some arthritis in recent years. Walking was difficult, particularly going up stairs. As long ago as 2002 I went up the stairs on all fours (never in public of course) as it was easier on my hips and back.
Occasionally, when I would have severe flare-ups, I would sometimes use a cane to ease the pain.
Originally diagnosed with Fibromyalgia, I first went to the chiropractor on the referral from my doctor since I was crying in my sleep from pain as was told to me by my partner. After trying many things to help me, I gave up and for numerous years used a TENS machine which did help a small bit but not very much.
Late in the summer of 2010 I once again asked my doctor for help as I was really at my wits end with the pain - I had tried pain killers but did not like them, nor did they help all that much. I was then referred to Mandi Hayes and her Physiotherapy Clinic. It was the best thing to ever happen to me.
The night immediately after having my first IMS treatment, I was able to turn over in bed, which I had not been able to do for many years as the pain was too severe. I was amazed at the quick results from the first visit. Continuing on with the treatment plan the pain became less and less, still slightly present but incredibly not as unbearable as previously. I even began sleeping through the night which was wonderful as I spent most nights awake with my pain.
IMS can help just about any kind of pain; it’s as simple as that. A trained professional in IMS such as Mandi can turn your life around if you just give it a chance. Don’t waste time considering IMS, just do it - you’ll be glad you did.
— Judy
The care I have received from Mandi at Resolution has been consistently caring, thorough and spot on. The whole team operates at a very high level of expertise.
— Milly


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